Review generation and reputation for a flooring company
The final walkthrough is the best review moment in any home trade, and most flooring companies walk out of it with a check and no review. The median flooring company has 12 reviews; 44.8% have fewer than 10; the top tenth starts at 98. Ratings are flat across the trade at 4.8 stars, so the count, the recency and whether the text names the product are what separate companies in the map pack.
The system is simple: the lead installer asks at the walkthrough, texts the link on the spot, suggests the product and room to mention, and a reminder goes out 48 hours later. Every review gets a reply naming the product and town. No gating, no incentives, no crew reviews.
At two weeks, working looks like the ask on every job, texts going out automatically, the backlog replied to, and a review pace you can measure against last month.